FAQs

Answers to Your Questions

General FAQs

PrimeMyBody is a wellness company dedicated to creating premium, plant-based products designed to support total-body health, balance, and daily performance. Our formulations combine advanced science with naturally derived ingredients to help you feel your best—every day.

We focus on:

  • Thoughtfully sourced, high-quality ingredients
  • Advanced delivery systems for better absorption
  • Clean formulations with no unnecessary fillers
  • Products designed to support real, everyday wellness

Yes. All PrimeMyBody products are carefully formulated and tested to meet strict quality and safety standards. We recommend consulting your healthcare provider before use if you are pregnant, nursing, or taking medications.

Yes. We use third-party testing to ensure quality, purity, and consistency in every batch.

Results can vary depending on the individual and product. Some people notice benefits quickly, while others may experience more gradual results as part of a consistent wellness routine.

SmartShip is our convenient subscription program that delivers your favorite products automatically on your schedule—so you never run out.

Benefits include:

  • Exclusive savings
  • Priority Shipping
  • Consistent wellness support

At PrimeMyBody, our FOCUS and CALM formulas are crafted using a small-batch production process to ensure the highest level of quality, freshness, and effectiveness.

Rather than mass-producing inventory, we carefully create each batch in limited quantities with strict attention to detail. This allows us to preserve the integrity of our ingredients and deliver a more refined, premium product experience.

Because of this commitment to quality, orders may take up to 3.5 weeks to process and ship.

Store in a cool, dry place away from direct sunlight.

Many of our products are designed to complement each other. However, we recommend reviewing product labels and consulting with a healthcare professional if you have specific concerns.

Shipping & Returns FAQs

We accept Visa and Mastercard only.

Yes. We stand behind our hemp based products with a satisfaction guarantee. If you’re not completely satisfied within 30 days, please contact our support team for assistance.

No. We only ship within the location the order is placed.

Once your order has been processed, shipped, and a tracking number has been issued, it has officially left our fulfillment center. At that point, delivery timelines are managed by the shipping carrier and are outside of our control.

Orders are typically processed within 1–2 business days and shipped shortly after. Delivery times vary depending on your location. Please sign up for alerts with the carrier.

Once your order has been shipped, you will receive a tracking number via email with the contact information provided at checkout. You can use this tracking number to monitor the status of your delivery.

We strongly recommend selecting the optional shipping insurance at checkout. This coverage helps protect your order in the event that your package is damaged in transit, lost, stolen, or does not arrive.

PrimeMyBody Associate Program FAQ

The PrimeMyBody Associate Program is a referral-based opportunity that allows you to share the products you love and earn rewards when others shop through your personal discount code.

Getting started is simple:

No, not at this time, joining the PrimeMyBody Associate Program is completely free.

You earn commissions every time someone makes a purchase using your unique referral discount code.

Earnings are based on the product purchase price and vary depending on your sharing activity and customer engagement. You will receive 10% on every purchase made through your code, and once you reach three customer orders per month, your earnings increase to 15%. The more you share, the greater your earning potential.

Once you sign in to your associate dashboard, your personalized discount code will be readily available to share.

Yes! You’re encouraged to share across your social platforms, email, text, or in person—wherever your audience is most engaged.

No inventory is required. Orders are placed directly through the PrimeMyBody website and shipped to the customer.

All orders are processed and shipped directly by PrimeMyBody, ensuring a seamless and elevated customer experience.

Yes, your associate dashboard provides real-time insights into clicks, sales, and commissions.

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