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製品に関するよくある質問

Puff Beauty Havenは、品質、効果、そしてエレガンスを重視した厳選されたスキンケアとメイクアップ製品を取り揃えています。一つひとつの製品は、お客様のための美の楽園となるよう、厳選されています。

各製品が適した肌タイプに関する情報を含む、詳細な製品説明をご覧ください。さらに、スキンケアスペシャリストがお客様一人ひとりに合わせたおすすめをご提案いたします。

現時点ではサンプルは提供しておりませんが、弊社の厳選された製品を試してみたい方に最適な Puff Essentials Discovery Kit をご提供しております。

もちろんです！お肌の色やお好みに合ったメイクアップの色選びをお手伝いいたしますので、ビューティーコンサルタントにご相談ください。

はい、当社の製品はすべて動物実験を行っていません。また、サプライヤーにも同様の倫理基準を遵守していただいています。

SmartShip is our convenient subscription program that delivers your favorite products automatically on your schedule—so you never run out.

Benefits include:

  • Exclusive savings
  • Priority Shipping
  • Consistent wellness support

At PrimeMyBody, our FOCUS and CALM formulas are crafted using a small-batch production process to ensure the highest level of quality, freshness, and effectiveness.

Rather than mass-producing inventory, we carefully create each batch in limited quantities with strict attention to detail. This allows us to preserve the integrity of our ingredients and deliver a more refined, premium product experience.

Because of this commitment to quality, orders may take up to 3.5 weeks to process and ship.

Store in a cool, dry place away from direct sunlight.

Many of our products are designed to complement each other. However, we recommend reviewing product labels and consulting with a healthcare professional if you have specific concerns.

配送と返品に関するよくある質問

弊社では、クレジットカード/デビットカード（Visa、Mastercard、American Express）、PayPal、また地域によっては代金引換など、さまざまな支払い方法をご利用いただけます。

Yes. We stand behind our hemp based products with a satisfaction guarantee. If you’re not completely satisfied within 30 days, please contact our support team for assistance.

はい、多くの国への国際配送に対応しております。配送料とお届け時間は、お住まいの地域によって異なります。詳しくは、当社の配送ポリシーをご覧いただくか、カスタマーサービスまでお問い合わせください。

Once your order has been processed, shipped, and a tracking number has been issued, it has officially left our fulfillment center. At that point, delivery timelines are managed by the shipping carrier and are outside of our control.

Orders are typically processed within 1–2 business days and shipped shortly after. Delivery times vary depending on your location. Please sign up for alerts with the carrier.

ご注文の商品が発送されると、チェックアウト時にご提供いただいた連絡先情報に応じて、メールまたはSMSで追跡番号が送信されます。この追跡番号を使用して、配送状況をご確認ください。

We strongly recommend selecting the optional shipping insurance at checkout. This coverage helps protect your order in the event that your package is damaged in transit, lost, stolen, or does not arrive.

PrimeMyBody Associate Program FAQ

The PrimeMyBody Associate Program is a referral-based opportunity that allows you to share the products you love and earn rewards when others shop through your personal discount code.

Getting started is simple:

No, not at this time, joining the PrimeMyBody Associate Program is completely free.

You earn commissions every time someone makes a purchase using your unique referral discount code.

Earnings are based on the product purchase price and vary depending on your sharing activity and customer engagement. You will receive 10% on every purchase made through your code, and once you reach three customer orders per month, your earnings increase to 15%. The more you share, the greater your earning potential.

Once you sign in to your associate dashboard, your personalized discount code will be readily available to share.

Yes! You’re encouraged to share across your social platforms, email, text, or in person—wherever your audience is most engaged.

No inventory is required. Orders are placed directly through the PrimeMyBody website and shipped to the customer.

All orders are processed and shipped directly by PrimeMyBody, ensuring a seamless and elevated customer experience.

Yes, your associate dashboard provides real-time insights into clicks, sales, and commissions.

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